Hospital Contract Administrator

About the Role
As a Hospital Contract Administrator, you’ll play a key role in managing and supporting hospital contract activities, ensuring compliance, and maintaining strong provider relationships. This role involves contract interpretation, small-scale negotiations, and supporting innovative benefit initiatives that enhance member experience. You’ll collaborate across teams to deliver accurate, timely, and compliant outcomes that align with HBF’s strategic objectives.

The key responsibilities of this role include:

• Assisting with the development, review, and negotiation of hospital agreements, including leading negotiations for allocated hospitals.
  
• Maintaining accurate contract records, fee schedules, and ensuring compliance with regulatory requirements.
  
• Reviewing and analysing new benefit requests and coordinate implementation of approved benefits.
  
• Providing guidance and resolving contract-related queries for claims and frontline teams.
  
• Supporting cross-functional projects, acting as a subject matter expert on hospital contracting and funding models.
  
• Communicating contract updates and maintaining strong relationships with internal and external stakeholders.
  

This is a 12-month max-term position, open to candidates based in Melbourne.

About You
You’re a detail-oriented professional with strong analytical and relationship management skills. You thrive in a fast-paced environment, balancing multiple priorities while ensuring accuracy and compliance. Your ability to interpret complex contracts and communicate effectively with stakeholders sets you apart.

Ideally, you will have:

• Demonstrated experience in contract administration within the private health insurance industry.
  
• Strong knowledge of hospital contracts or similar provider agreements, and/or claims experience.
  
• Proven ability to analyse data, develop recommendations, and make evidence-based decisions.
  
• The ability to work in a fast-paced environment and take initiative.
  
• Excellent interpersonal skills with the ability to influence and build relationships at all levels.
  
• High attention to detail and commitment to compliance and operational accuracy.
  
• Proficiency in contract, claims, and compliance management systems, with strong organisational skills.
  

HBF Employee Benefits

• FREE Corporate Gold Hospital Insurance (for you and your family)
• 3 additional wellbeing days per year
• 2 volunteering days per year
• 18 weeks paid parental leave
• Access to corporate discounts across gyms, retail, restaurants, and hotels
• Hybrid working options available

This role is offered on a 12-month max-term contract.

Sound like you?

Great! Applying is as simple as clicking the “Apply Now” button.

Our recruitment process includes a variety of assessment methods including reference checks, National Police Clearance, and verification of working rights in Australia.

At HBF, we celebrate diversity and are committed to creating an inclusive workplace where everyone belongs. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and individuals of all ages, cultures, genders, and experiences.